Payment of fees - Home and EU students only
How to pay
Payments may be made to the University in person, by post, and, for certain credit and debit cards, by telephone or via our web e-payment gateway.
You can pay by Mastercard or Visa credit card and Solo or Switch debit card by telephone or via the web. Please note however that telephone and web payments will only be accepted where data matches our verification procedures.
Please note: There are occasions when credit or debit card payment by telephone or e-payment gateway is not possible or desirable, specifically prior to enrolment when a student number has not been given. To help in such circumstances but specifically for accommodation and/or tuition, a
debit/credit card authorisation form is available and can be completed and submitted to the University.
Online payments
To pay online, please visit our e-payment gateway.
Phone payments
To pay by phone, or make an enquiry, please contact the Income Team as below.
| Team |
Type of query |
Telephone number |
Email address |
| Invoicing |
Tuition fee invoices, fee queries, fee sponsors, direct debits. |
024 7615 2277 |
incenq.fin@coventry.ac.uk |
| Treasury |
Methods of payment, bank transfers, e-payments, receipt requests. |
024 7615 2255 |
moneyenq.fin@coventry.ac.uk |
| Credit Control |
Discussion of overdue payments, blocking and exclusions, instalment plan arrangements. |
024 7615 2266 |
debtenq.fin@coventry.ac.uk |
Payments in person
Payments in person can be made at the cash office based in the Student Centre, Gulson Road.
Student Centre cash office open hours
Monday - Friday 11.00 am until 4.00 pm.
Please note:
On the last Friday of each month we will close at 15.00 pm to complete our month end process.
For payments in person, generally all major credit cards are accepted, with the exception of American Express and Diners Club card. Cheques should be made payable to 'Coventry University'.
Payment by post
Payments by post should be addressed to:
Coventry University
Finance Income Team
Priory Street
Coventry
CV1 5FB.
Paying by instalments
Self-financing students may pay their fees over an agreed period of time. The University offers this arrangement by direct debit or recurring credit card payments. During the online enrolment process, students who indicate that they wish to pay by either method will be asked to complete a simple direct debit mandate form or recurring credit card payment form.
The University will then make an arrangement with the student's bank/building society, to have the appropriate funds transferred on a given date. Please note that not all bank/building society accounts will allow a direct debit transfer, so the recurring credit card payments may be more suitable. Recurring credit card payments can spread the cost of the tuition fees over six instalments. We will collect the amounts from the debit / credit card used, leaving you safe in the knowledge that your fees will be paid - subject to available funds in your account.
Students who enrol in September or October are offered six instalment dates: November, December, January, February, March and April. Students who enrol at other stages of the academic year or are unable to give their details online should contact the Income Team to arrange payment by direct debit.
Please note that any student failing to keep to a direct debit/recurring credit card payment agreement will have their access to University facilities withdrawn.
Self-financing students
Students paying their own tuition fees will be issued with an invoice during the enrolment process. You will have to settle this invoice immediately or sign up to paying by instalments as detailed above.
Sponsored students
If your fees are to be paid in part or fully by a sponsor (such as your employer), you will be required to provide at enrolment a letter or fee authorisation form. For more information and to download forms, please refer to our fee authorisation page.
Financial assistance for undergraduate students
Please refer to section on bursaries and scholarships.